Welcome to TruFlair Bridal’s FAQ page! We know that planning your dream wedding can be overwhelming, which is why we’re here to answer some of the most common questions we receive from our brides. Take a look below to find answers to everything from our design process to our production timeline.
Ready to start the process of creating your dream dress? Schedule a consultation today and let’s get started!
What is TruFlair Bridal's design philosophy?
At TruFlair Bridal, we believe that every bride deserves to feel beautiful, special and included on their special day. We are committed to providing couture wedding dresses that celebrate love, beauty and inclusivity through our signature intricate beading and craftsmanship.
What sizes do you offer?
We offer a wide range of sizes, and we also provide a bespoke service that caters to each bride’s individual needs and preferences.
How long does it take to receive my dress?
Our dresses are made-to-order, so it typically takes 5-8 months to receive your dress. However, rush orders are available for an additional fee.
How much do your dresses cost?
Our dresses are priced based on the complexity of the design, the quality of the materials, and the amount of handwork required. Prices start at $2,000, and we offer a bespoke service that allows us to work within a variety of budgets.
Do you offer alterations?
Yes, we offer alterations to ensure the perfect fit for your dress. We also provide virtual alteration consultations for our overseas clients.
Do you offer accessories to accompany your dresses?
Yes, we offer a range of accessories to accompany our dresses, including veils, headpieces, and jewelry.
Can I customize my dress?
Yes, we offer a bespoke service that allows us to tailor our designs to your individual needs and preferences.
How can I schedule a consultation?
You can schedule a consultation by filling out our consultation form (click here) on our website. You can contact us at info@truflairbridal.com for more details
Do you offer virtual consultations?
Yes, we offer virtual consultations for our overseas clients or clients who are unable to visit our atelier in person.
What is TruFlair Bridal's return policy?
Due to the custom nature of our dresses, all sales are final. However, we offer alterations to ensure the perfect fit for your dress.
How do I get started with TruFlair Bridal?
To get started, we require a 70% deposit of the total cost of your dress. You can pay the full amount if you prefer. Once we receive your deposit, we’ll begin the design process and take your measurements. From there, we’ll keep you updated on the progress of your dress until it’s ready to be shipped to you.
What happens during a typical consultation and how long does it take?
During a typical consultation, you will meet with one of our experienced bridal consultants who will work with you to understand your style preferences, wedding theme, and overall vision for your special day. They will guide you through our collection of couture dresses, providing expert advice and recommendations along the way. The consultation typically lasts between 1-2 hours.
How are measurements taken for virtual and physical clients?
For physical clients, measurements are taken in person by our expert seamstresses at our studio. For virtual clients, we provide virtual measurement consultations where we guide you through the process of taking your own measurements with the assistance of a friend or family member. We will provide detailed instructions and support throughout the process to ensure accurate measurements.
Ready to start the process of creating your dream dress? Schedule a consultation today and let’s get started!
If you have any additional questions or concerns, please do not hesitate to contact us at info@truflairbridal.com. Our team is here to assist you throughout your entire dress-shopping experience.